Privacy Policy of Village Mantra Farm Tech Private Limited

Village Mantra respects users and users' Privacy with utmost care and respectful manners. We, as a reputed firm, must abide by the law of the Consumer Privacy Policy Act. Village Mantra Tech Farm Private Limited is solely responsible for collecting all the data that our users provide us. We never collect any user information from third-party websites or any other means of sources. We believe and strictly follow our own stream of the source of data collection.

The privacy policy we maintain in two different ways: the data collection and how we use the data.

Accumulate of Users' Information 

We collect the information of the users when they:

• Visit the Village Mantra website or any of our e-properties
• When users create an account on our website and Register it.
• While you take participate in our brand promotion program, customer surveys and questionnaires.
• Various interact sessions with Village Mantra through different means of communications like chat support and phone calls

Village Mantra uses Cookies to recognize users and their respective moves during roaming to our website. We store users' information like how and which time they prefer to visit our site and how long they prefer to stay on our site. Cookies also help save users' web addresses, their browsers' type and which pages they have visited more.

Village Mantra also collects users' personal information, which they provide us while visiting our website that includes:

• User's first name and last name
• User's contact details like phone number, email id etc.
• User's Pin code/Zip code
• User's Demographic profile includes user's age, education, occupation and address
• User's field of interest and preferences
• User's personal experience about the products, services and the best features recommended on their visit our website

Village Mantra accumulates the following information of users:

• When users place a purchase order, cancel an order, return/exchange product, and track the purchase order on the website, in the store service, or from a smartphone application.
• When users actively post a product review on our site
• When users create an online account on the Village Mantra site
• When users post-shopping list through Add to Cart option
• Users take participate in social media surveys and post about our products.
• Users may join our Social Media group and our Community Forum.
• Users when signing up for email notifications, newsletter series, or any other update notification through their email id
• While users buy the online product from our site

Village Mantra gathers Additional information of users. They are:

• Numbers of clicks users do and access the product pages
• Users click on the links
• How many products do users add to their Cart
• Which other websites users prefer to visit/compare the price while on our website

How does Village Mantra use the data of our users?

Village Mantra honors the users' information. Hence, we use the data as:

• Improve and uplift our service and product quality
• Manage the website more attentively
• Do more focus on Customer Satisfaction
• Track down users' shopping behavior and shopping psychology
• Update users about the changes in product variations and service patterns, if any
• Improve and manage products, customer surveys and a list of queries

Our Village Mantra team esteemed the information which our users provided us during various activities. We use the data to improve the quality and the standard of our products and services to satisfy users' buying experience with us. We would like to communicate frequently with our users using personal data includes email id and phone numbers. We ask our users to suggest/feedback on the product and service received from our website to upgrade our business strategy and marketing policy.

Village Mantra Never do:

• Share or Rent our users' information to the other third-party websites
• Send Spam Emails or Messages to our customers
• Customer's identity never reveal to the Vendors
• Never share our customers' bank account details or any transaction details to any third-party or Vendors
• We never share Sensitive information like Bank account number, Credit/Debit card number to any third-party or Vendor

Village Mantra accepts and respects the Privacy Policy law and would like to build a long-term relationship with our customers by safeguarding the information they provide through various electronic media. We collect all the sensitive data during users' buying journeys on our website and store it with End-to-End-Encrypted Technology.

Our user's information is safe with us!